Even a computer system as flexible as MAJIK Enterprise may not fulfil all the needs of every client we service. Focal Point Technology therefore provides its clients with access to our unique Customer Prioritised Development (CPD) program. This can be in the form of minor amendments to whole new modules which will integrate seamlessly with other modules within our portfolio.
Client requests are reviewed bi-annually and if they are viewed as being very client specific then the client will be asked to pay for the cost associated with same. If they are deemed as being beneficial for a "niche" or Special Interest Group (SIG) then Focal Point and the other members of the SIG will each contribute equally to the associated development. Finally, if the request is deemed to be beneficial for all clients then the request is added to our development road map and is funded entirely by Focal Point Technology.